Fast, professional online repairs
Put your device in the capable hands of our expert technicians with free shipping!
We are a professional gadget repair and warranty center that specializes in micro soldering and dead device data recovery, among a multitude of other repair services for your Android, iPhone, tablet, PC, or anything else with a power button!
“No Fix, No Fee”PolicyThat means no fuss! Our talented technicians have seen just about every issue imaginable. We’ll figure out the solution or you don’t pay a dime.
Lifetime WarrantyWe offer a lifetime warranty on most repairs, and when you’re ready to trade-in for something new – we got you covered there, too!
Fanatical Customer ServiceWe’re obsessed with customer service and finding the right solution for every customer and every situation. It’s in our DNA and drives us every day.
STEP 1Shipping and diagnosisLet us know the problem, print the provided shipping label, and send us the device! It’s that simple.
STEP 2Repair ProcessDiagnosis will begin shortly after receiving the device, and you will be informed of the best option available to fix it.
STEP 3Quick turnaroundAfter your device is fixed, return shipping is prompt and you will receive your like-new device back in no time!
No gimmicks or loopholes You have enough to worry about with a broken device. Let us help!
100% SecurityFrom payments to data transfer – all information is private and secure.
Top tier staffDedicated to customer service and personal solutions.
We simply cannot stress this enough. Just about everything can be fixed, but we won’t charge you if it can’t – and we’ll continue working with you until we find the best solution!
These are your devices and your way of life. We wish to preserve that! We take it upon ourselves to provide peace of mind and quality service, no matter the circumstance.
We’re crazy, but about customer service! It is important to us to provide a memorable, personal experience for all. We’re here to serve, and we always want to know how we can serve better!
You send us your phone, we fix it, and then send it right back! The only thing you pay for is the service we provide, but all shipping is free and expedited.
Each team member within our organization is an esteemed peer, leader, and pathfinder with a precedence set of elite professionalism.
Our work speaks for itself, but we’re not perfect. We’re people – just like you! However, we won’t make excuses for you, nor will we accept them from ourselves.
I sent an email to Joe at GadgetGenie thinking it was a long shot but I was desperate and was at my final & last option. My iPhone 6+ went in water for about 30 seconds. I took it to a local phone shop and was told it wasn't the battery or the screen that was damaged but that it was internal parts and they didn't do that kind of work. I called AT&T & AppleCare after realizing none of my nearly 12,000 pictures & videos did not back up to iCloud and was told by both there was nothing they could do for me. I have documented my daughters life since birth with that phone and being the picture freak I am you can imagine how sick to my stomach I have been since this happened. Joe immediately responded to my messages and updated me as soon as he received my phone I had overnighted there. All within the same day I received a text saying he had recovered them all! I have no words to express how happy I am & truly thankful!!! Thank you thank you thank you!!!! I 100% recommend anyone with phone troubles to contact these guys!I have a Samsung Galaxy S4 that started having the common endless reboot loop problem. This is a tricky problem requiring micro-soldering and a new power button on the phone. I called Payless repairs in Bellevue and they were honest enough to tell me that they did not do micro-soldering and referred me to where they send out phones for these types of delicate repairs. I called Joe at GadgetGenie and he gave me an outstanding price to fix not only my S4, but also two older S2's that were all suffering from the same issue. I sent the phones to Joe by FedEx on a Thursday afternoon. He fixed them all the next day by about 1 pm, called me to let me know they were done, we processed the payment by PayPal in real-time, and he shipped them back out to me the same day. I received the phones on Saturday all working again. It's been about two weeks now and no issues with the S4, and the S2's (which I will use a music players and for simple apps) are all working great. It's not easy to find someone you can trust and who delivers such fast service, and communicates clearly along the way. Joe did all of that perfectly. Will use his service again in the future and highly recommend you do too.Own a business or repair shop? Let’s see how we can work together!
