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We are Experts in Reviving Dead Mobile Devices

If your device gets damaged, wet, or simply won’t power on due to signature failure, our technicians will investigate and then offer the repair or recovery solution right for you!

Bringing devices back from dead

When a device cannot receive a charge or power on, an evaluation is done to determine which variables may be affecting the device – no image to the screen, no backlight on screen, not receiving a proper connection from USB, etc. If the issue affecting the device can be narrowed down, then the solution becomes simpler!

A few of the more common issues

  • Unable to charge or be detected by PC (no charging port damage)
  • Device has no image on screen, but boot up sounds can be heard
  • Device no longer boots up due to CPU failure
  • Poor repair attempt causes more damage, worsening pre-existing issue
  • Several components have failed due to water damage corrosion
  • No or half back light, causing display to appear black or “off”
  • ios Devices
  • Android
  • Windows
  • Blackberry
  • Cell Phones
  • Tablets &

Data Recovery & Forensic Services

For most data recoveries, it is necessary to fix the essential parts of the device to achieve a pathway to the data – USB connectivity, screen touch, control, image for passcode entry, as well as all power circuits functioning. Besides fixing the damaged components, there are a few other methods of data extraction available should it not be cost effective to repair the dead device – or if doing so would pose a challenge. These often involve the use of special tools, software, and scanners.


The GadgetGenie Difference

With GadgetGenie, you put your device in the hands of our expert technicians for evaluation at no cost to you – from shipping to diagnosis. We’ll always offer the best solution to any problem we discover, and update you every step of the way!

  • “No Fix, No Fee” Policy: We simply cannot stress this enough. Almost everything can be fixed, but we won’t charge you if it can’t – and we’ll continue working with you until we find the best solution!
  • Lifetime Warranty: These are your devices and your way of life. We wish to preserve that! We take it upon ourselves to provide peace of mind and quality service, no matter the circumstance.
  • Fanatical customer service: We’re crazy, but about customer service! It is important to us to provide a memorable, personal experience for all. We’re here to serve, and we always want to know how we can serve better!

What to expect with data recovery

The difficulty, success rate, and timeline for completion on data recovery services varies depending on severity. How simple or complex an issue affecting your device may determine if your data is recoverable, how much of that data can be recovered, and at what cost we can recover it (ranging from $150 to even $850 in some cases). While our services provide a high success rate, there is always a chance of failure. If the device cannot be repaired, or the data cannot be recovered, then we adhere to our flexible ‘No Fix, No Fee’ policy.

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Our expert device revival specialists

Each team member is trained and certified to tackle your dead device and data recovery needs. While it is difficult to guarantee the success of those services, there is an extremely high chance that our technicians will be able to recover (mostly) everything from your device and convert it to a user-readable format just based on experience alone.

Get in touch with us

Or call us 888.570.1443


  • I sent an email to Joe at GadgetGenie thinking it was a long shot but I was desperate and was at my final & last option. My iPhone 6+ went in water for about 30 seconds. I took it to a local phone shop and was told it wasn't the battery or the screen that was damaged but that it was internal parts and they didn't do that kind of work. I called AT&T & AppleCare after realizing none of my nearly 12,000 pictures & videos did not back up to iCloud and was told by both there was nothing they could do for me. I have documented my daughters life since birth with that phone and being the picture freak I am you can imagine how sick to my stomach I have been since this happened. Joe immediately responded to my messages and updated me as soon as he received my phone I had overnighted there. All within the same day I received a text saying he had recovered them all! I have no words to express how happy I am & truly thankful!!! Thank you thank you thank you!!!! I 100% recommend anyone with phone troubles to contact these guys!

    – Liz C, Chicago, IL.

  • I have a Samsung Galaxy S4 that started having the common endless reboot loop problem. This is a tricky problem requiring micro-soldering and a new power button on the phone. I called Payless repairs in Bellevue and they were honest enough to tell me that they did not do micro-soldering and referred me to where they send out phones for these types of delicate repairs. I called Joe at GadgetGenie and he gave me an outstanding price to fix not only my S4, but also two older S2's that were all suffering from the same issue. I sent the phones to Joe by FedEx on a Thursday afternoon. He fixed them all the next day by about 1 pm, called me to let me know they were done, we processed the payment by PayPal in real-time, and he shipped them back out to me the same day. I received the phones on Saturday all working again. It's been about two weeks now and no issues with the S4, and the S2's (which I will use a music players and for simple apps) are all working great. It's not easy to find someone you can trust and who delivers such fast service, and communicates clearly along the way. Joe did all of that perfectly. Will use his service again in the future and highly recommend you do too.

    – D S, Sammamish, WA.