When a device cannot receive a charge or power on, an evaluation is done to determine which variables may be affecting the device – no image to the screen, no backlight on screen, not receiving a proper connection from USB, etc. If the issue affecting the device can be narrowed down, then the solution becomes simpler!
For most data recoveries, it is necessary to fix the essential parts of the device to achieve a pathway to the data – USB connectivity, screen touch, control, image for passcode entry, as well as all power circuits functioning. Besides fixing the damaged components, there are a few other methods of data extraction available should it not be cost effective to repair the dead device – or if doing so would pose a challenge. These often involve the use of special tools, software, and scanners.
With GadgetGenie, you put your device in the hands of our expert technicians for evaluation at no cost to you – from shipping to diagnosis. We’ll always offer the best solution to any problem we discover, and update you every step of the way!
The difficulty, success rate, and timeline for completion on data recovery services varies depending on severity. How simple or complex an issue affecting your device may determine if your data is recoverable, how much of that data can be recovered, and at what cost we can recover it (ranging from $150 to even $850 in some cases). While our services provide a high success rate, there is always a chance of failure. If the device cannot be repaired, or the data cannot be recovered, then we adhere to our flexible ‘No Fix, No Fee’ policy.
Each team member is trained and certified to tackle your dead device and data recovery needs. While it is difficult to guarantee the success of those services, there is an extremely high chance that our technicians will be able to recover (mostly) everything from your device and convert it to a user-readable format just based on experience alone.
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